QRG - CRM IQ - Reversing a Move In
This QRG will cover how to reverse a move in in the event that a move in was posted erroneously.
1. Go to resident profile. Navigate from profile to the "Manage" tab in the lefthand column.
2. From this tab, select the blue drop down labeled "Manage" and select "Reverse Move In". Confirm today's date and select "Reverse" in the lower righthand corner.
3. When the reverse has been completed properly, there will be a record showing this reversal and the resident will be moved back to the future resident status.