QRG – CRM IQ – Starting and Ending Premium Parking Charge
Properties that offer parking or garages may charge a premium for additional rentable items.
To Add a Rentable Item with Premium Parking:
1. Navigate to the resident profile > General > Rentable Items > Add Rentable Item
2. Select the rentable item that is being added to the lease. Click Save.
3. Once the item is added, we need to add the premium parking charge. Click Add Rentable Item.
4. Select Tiered Parking as the Rentable Item. The Service Charge Count will be “1”. If more rentable items with premium charges are added, add a rentable item for each. Confirm the Current amount and From date. Click Save.
5. Review the new charges on the Rentable Items.
6. Follow the steps on the QRG – CRM IQ – Generate a Mid-Term Lease to have the lease agreement reflect the new rentable item charges.
To End a Rentable Item with Premium Parking:
1. Navigate to the resident profile > General > Rentable Items. Click the ellipsis next to the rentable item to end and select Release Now or Release Notice if the end date is in the future.
2. Enter the Release Date and click Save.
3. A pop-up will confirm the release notice is posted.
4. Now, end the premium parking charge by clicking the ellipsis next to the tiered parking item.
5. Ensure the same release date is entered. Click Save.
6. A pop-up will confirm the release notice is posted.
7. Follow the steps on the QRG – CRM IQ – Generate a Mid-Term Lease to have the lease agreement reflect the end of the rentable item charges.